This policy explains what personal data ClusterKnot collects through clusterknot.io and our products, why we collect it, and the choices you have.
1. Who we are
ClusterKnot provides software engineering, automotive and manufacturing technology services, and the Knot Labs products. For this website, ClusterKnot is the data controller.
2. What we collect
Information you give us, such as your name, work email, company, country and message when you book a consultation. Technical data such as IP address, browser type and pages visited, collected through cookies and similar technologies.
3. How we use it
To respond to your enquiry and arrange a consultation, to operate and improve the website, to keep it secure, and, where you have agreed, to send you updates about our services.
4. Legal basis
We process data to take steps at your request before entering a contract, for our legitimate interests in running and improving our business, to meet legal obligations, and with your consent where required.
5. Sharing
We share data only with service providers who help us run the website and our business, with our group entities in India, Poland, the USA, the UAE and Germany, or where the law requires it. We do not sell personal data.
6. International transfers
Because our teams work across several countries, your data may be processed outside your own. Where it is, we use appropriate safeguards such as standard contractual clauses.
7. Retention
We keep enquiry data for as long as needed to respond and follow up, and for up to 24 months afterwards unless a longer period is required by law.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict your data, to object to processing, to data portability, and to withdraw consent at any time.
9. Changes
We may update this policy. The date at the top shows when it last changed.
Questions about this policy? Write to legal@clusterknot.io.